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FAQ
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10
Q01
What types of connectors does WIN WIN provide?
We offer a wide range of I/O connectors, high-speed connectors, automotive connectors, and OEM/ODM connectors.
Our products range include PCIe Gen 5 & 6, DDR5 & 4, SFF-8639, M.2/NGFF, Thunderbolt 5, U.4 Type-C, USB 3.2 A/B Type, Micro USB 3.2, HDMI 2.1, DisplayPort 2.1, Mini DP, SATA, SAS, and more.
You can visit our website for further details.
Q02
What industries are WIN WIN’s connectors suitable for?
Our products are widely used in various industries, including consumer electronics (such as laptops and gaming devices), industrial computers, POS systems, automotive electronics (such as ADAS and infotainment), IOT (including 5G and networking), medical equipment, military device, and other high-performance fields.
Q03
When can I get the delivery date information?
You will get the delivery date information 3 working days after we receive the order.
Q04
Do you have any distributor in the U.S.A. or Europe?
We have a distributor in Singapore. We are willing to have more distributors in other countries. If you are interested in becoming our distributor, you can check the page of “Distributor Program”.
Q05
Can the provide customized products?
Yes, we offer customized solutions based on customer requirements.
Please kindly provide detailed specifications, and our RD team will evaluate and offer professional recommendations along with a quotation as soon as possible.
Q06
Can you provide 3D drawings or technical specifications for the product?
Yes, we can provide 3D files, technical datasheets, and other relevant documents.
Please kindly contact our sales team to request them.
Q07
Can you provide product-related test reports?
Yes, based on customer requirements, we can provide test reports, include high-frequency testing, environmental testing and electrical
performance testing, to ensure product quality.
Q08
What environmental standards do Win Win’s products comply with?
Our products comply with major environmental regulations, including UL, RoHS, and REACH to ensure quality and environmental sustainability.
Q09
Are Win Win’s products certified with ISO or other standards?
Yes, we have obtained ISO 9001 and IATF 16949 international certifications.
Additionally, our USB, HDMI, and other products have been certified by their respective industry associations.
Q10
How can I contact your engineers for technical support?
You can reach us by filling out the "Contact Us" form on our website, sending an email, or calling us directly.
We will respond to your inquiry as soon as possible.